Privacy Policy
This policy explains what information we collect, how we use it to operate our connection service, and the choices you have.
Overview
LocalPestCare operates as a connection service. When you call, we work to route your call to an independent local pest control contractor when coverage is available in your area. Contractors are separate businesses and are responsible for any on-site work, pricing, scheduling, and service.
Last updated: February 23, 2026
Information we collect
Information you provide
- Call details: When you call, you may share your location, the type of pest issue, and other details needed to check coverage and route your call.
- Form submissions: If you submit a form on our site, we collect the information you enter (such as name, phone number, and message content).
Information collected automatically
- Device and usage data: We may collect basic information such as browser type, pages viewed, and approximate location derived from IP address.
- Approximate location: We use an IP-based lookup to display “Available in [City, State]” and to help with routing. This is approximate and can be incorrect.
- Cookies and local storage: We may use cookies or local storage for site functionality (for example, caching location lookups for a limited period).
How we use information
- Provide the connection service: Check potential coverage and route your call to an independent contractor when available.
- Improve reliability: Maintain performance, prevent abuse, and troubleshoot site issues.
- Quality and training: Calls may be monitored or recorded for quality assurance and to improve routing (where permitted by law).
- Security: Detect fraud, spam, and malicious activity.
How information may be shared
We share information only as needed to operate the service.
- Independent contractors: If coverage is available, we may provide your call and relevant details to an independent local contractor so they can discuss service options with you.
- Service providers: We may use vendors to host our website, run analytics, provide telecommunications tools, or support security and performance.
- Legal and safety: We may share information if required by law, to respond to lawful requests, or to protect our rights, users, and the public.
- Business transfers: If we undergo a reorganization, merger, or sale, information may be transferred as part of that transaction.
Your choices
- Cookies and local storage: You can control cookies through your browser settings. Blocking cookies may affect certain site features.
- Do Not Sell / Share: If you are a California resident, you can submit an opt-out request on our Do Not Sell My Personal Information page.
- Contact requests: You can reach us through the Contact form for general questions, privacy requests, or concerns.
Data retention
We keep information only as long as needed to operate the service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods can vary based on the type of information and why it was collected.
Children’s privacy
This site is intended for adults seeking pest control services. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. When we do, we will update the “Last updated” date above.